Under the "Apps & features" section, select the "HEIF Image Extensions" item.To fix HEIF problems on Windows 10, use these steps: ![]() If you are experiencing problems viewing images and videos with this format in the Photos app, you can reset the extensions to resolve the most common issues. How to fix HEIF codec support on Windows 10 Then, consider getting the paid version of the codec if you must use the codec to decode files for video editing, or as an alternative, you can download the VLC app to play H.265 videos. If the free HEVC codec isn't working, you can remove the extension from Settings > Apps > Apps & features, select the "Microsoft Store ID for the HEVC Video Extensions for Device Manufacturer" item, and click the "Remove" button. Once you complete the steps, you should be able to view ".heic" file extensions encoded using the HEIF container with compatible apps.
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